FAQs – General Information – Schedule

Weekend or Holiday Schedules
Extra service may be provided for special event traffic on any of the routes. Please watch for notices on the vessels, at the terminals, or call one of the information numbers.

Security
Security regulations require that all passengers and vehicles are subject to possible security screening. Additional security measures appear in the Safety and Loading sections.

Safety
Hazardous materials are not allowed aboard a state ferry on scheduled passenger trips except those in compliance with Title 49 Code of Federal Regulations. Prohibited items include, but are not limited to, explosive or incendiary devices, chemical, biological, radiological agents or devices, unlawful or illegally possessed firearms, and illegal fireworks.
Gasoline may be transported in a vehicle in quantities of up to 12 gallons total in portable containers, not to exceed 6 gallons maximum per container. Containers must be UL approved and in good condition. All vehicles must have gas caps.

Regulations require that you shut off and tag all propane tanks prior to boarding unless they are the primary fuel source for your vehicles. A limited number of portable propane tanks may be carried in a vehicle in addition to those installed in recreational vehicles. The total amount of propane shall not exceed 100 pounds (water equivalent) whether in a single 100-pound tank or multiple smaller tanks. All propane tanks must be secured and transported in a vehicle.

Transporting a combination of gasoline containers and propane tanks is highly restricted. Please contact WSF Customer Service for detailed information.

Please turn off your vehicle in the holding lanes. Vehicle emissions can be harmful to the environment as well as to other customers. Vehicle engines must be turned off while the vessel is underway. Do not restart your car until directed by a crew member.

Smoking is not allowed on WSF vessels. All smoking materials must be extinguished before boarding the vessel. No smoking is allowed within 25 feet of the entry to WSF ferry terminal facilities.

Loading 
Times listed in the schedule are departure times, unless otherwise noted. Vessels may cease loading two minutes in advance of sailing, except where noted. Walk-on passengers should be on board five minutes prior to departure time.

Vehicles are loaded in order of arrival with a few exceptions; vehicles that are over 7’6” tall or over 20’ long, including those with tall antennas, may be loaded out of sequence and must pay a surcharge. Vehicles without 12 inches of clearance from the ground may not be loaded during extreme tidal conditions.

Security requirements dictate that once loading has begun, the Captain’s permission is required to disembark the vessel.

Vehicles should be in line at least 20 minutes prior to scheduled departure time. On some routes, vehicles must be moved frequently while in line. Please monitor your vehicle.

Unaccompanied vehicles (vehicles without drivers) are not permitted.

Bicyclists and persons carrying kayaks or canoes should wait near the front of the loading area, as they are generally first to load. Once on board, secure bikes in the place provided. Crews will direct passengers on placement of kayaks and canoes. When leaving the vessel, please watch for, and stay out of the way of vehicles. Shoes with metal sports cleats are not permitted in passenger areas.

Animals, except service animals, are not allowed in terminal buildings or above the car decks, unless they are in a pet container; however, they are permitted on the exposed upper decks of vessels on some routes. Contact terminal staff for loading procedures as vessel and terminal configurations vary. Animals that are not people-friendly should be muzzled or transported in a pet carrier.

Accepted Forms of Payment
VISA, MasterCard, American Express and Discover Cards as well as debit cards are accepted at all terminals. WSF does not accept unsigned credit cards. All terminals accept cash and traveler’s checks. Washington State Ferries does not accept checks for fare payment. WSF accepts most transit vouchers (available from local transit companies to businesses throughout the Puget Sound). The ORCA card is accepted for passenger fare payment only, not applicable toward vehicle fares.

Payment Issues
Receipts are to be issued for all sales. If no receipt is issued, or there is a discrepancy, please call 206-515-3460 or send a description of the transaction:

WSDOT Ferries Division (WSF)
Attn: Operations, Revenue Control
2901 Third Avenue, Suite 500
Seattle, WA 98121-3014

Reservations

Vehicle reservations are recommended for International travel.

Reservations are taken for International travel to and from Sidney, B.C. and Port Townsend/ Keystone and can be made online or by calling 511 or 206-464-6400. There is no reservation fee for International travel. However, a deposit is taken, by credit card, and applied to the fare at the time of travel. Reservation deposits vary by season and are non-refundable.

Reservations for the Port Townsend/ Coupeville (Keystone) route can be made online or by calling 1-888-808-7977. There is no charge for reservations on this route. Reservations are recommended for all vehicles on this route; however vehicles over 6,000 pounds gross vehicle weight must make a reservation. Maximum placard vehicle gross weight allowed is 80,000 pounds.

Extreme tidal conditions may interrupt service on this route.

International Reservations
Vehicle reservations are strongly recommended for travel to/from Sidney, BC and must be made at least 24 hours in advance by calling 206-464-6400 or 888-808-7977 (WA & BC) or at www.wsdot.wa.gov/ferries.

Anacortes/ San Juan Islands/ Sidney, BC Special Notes
All passengers and their belongings boarding in Friday Harbor for Sidney are subject to U.S. Customs and Border Protection inspection.

Travel from the San Juans
When traveling eastbound from the San Juan Islands, vehicle space on the ferries is allocated for each island. Ferries may depart with empty space to accommodate vehicles at other stops.

International Travel 
Travelers 16 years of age and older who enter the U.S. at land and sea ports of entry are required to present a valid Passport. For U.S. and Canadian Citizens only, Passport Cards and trusted traveler program cards – NEXUS, SENTRI and FAST – will continue to be accepted for cross-border travel. Or, for U.S. citizens who are also Washington State residents, the Enhanced Driver’s License (EDL) will meet the requirements for proof of citizenship to re-enter the U.S. from Canada by land or sea.

U.S. and Canadian citizens who are 15 years old or younger will still be allowed to travel with just a copy of their birth certificate, as will teens between the ages of 16-18 if they are part of an adult supervised school, religious, cultural or athletic group.

If both birth parents are not traveling with children, you must have notarized written authorization from the parent(s) along with a telephone number where they can be reached to verify the authorization or proof of customer. Failure to provide such evidence may make you inadmissible to Canada.

Note: Individuals with felony or DUI convictions are routinely denied entry into Canada. Also, Canadian law prohibits individuals from bringing guns, mace, pepper spray and other personal defense products into Canada.

Vehicles and baggage are subject to inspection. Articles you bring into either country are subject to being taxed. Contacts: U.S. Customs and Border Protection: 360-293-2331 Canadian Customers: 604-535-9754 Canadian Immigration: 604-535-5450

For more information call our Information Staff at the following numbers:

Schedule / Fare Information 206-464-6400 (in Seattle or from out-of-state)
888-808-7977 (WA & BC only)
511 (WA)

Lost and Found – 206-515-3439

Americans with Disabilities Act (ADA) Information This schedule may be obtained in alternative forms by calling 206-515-3460, or one of the schedule information numbers above. Persons who are deaf or hard of hearing may access Washington State Telecommunications Relay Service by dialing 711 (WA) and asking to be connected to 206-515-3460.